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Givebutter Ultimate Review: What You Need to Know [2024]

November 14, 2024

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What is Givebutter?

Givebutter is an online fundraising platform designed to help individuals, groups, and users raise more money for various causes and projects. It offers a range of tools and features for creating customizable donation pages, organizing fundraising events, and collecting donations from supporters.

Givebutter is on a mission to power the next billion changemakers.‍

Is Givebutter legit?

Givebutter is a legitimate platform for managing donors and hosting fundraising campaigns. It has gained recognition and positive reviews from users and organizations for its user-friendly interface, transparent fee structure, and efficient fundraising capabilities. 

Givebutter has facilitated billions of dollars in donations for various causes and established partnerships with reputable organizations worldwide.

What is Givebutter Plus?

Givebutter Plus takes the functionality of the free tool and adds automation, deeper insights, and engagement tools. Nonprofits can use these advanced tools to increase productivity, tracking, decision-making, and donor relationship building.

Givebutter Plus features that are not available with Givebutter’s basic plan:

  • Automated workflows
  • Task management
  • Advanced email editor
  • Texting
  • Custom reports
  • Expanded data visualizations
  • Data hygiene
  • File uploads
  • Direct mail at $1.95 per letter (normally $2.95 per letter)

Is Givebutter’s online fundraising platform really free?

Givebutter’s basic option is affordable but not entirely free. The standard platform fee (1–5%) can be waived if you enable optional tips from donors; otherwise, the fee applies. Additionally, a 2.9% + $0.30 processing fee per transaction is always applied, but donors have the option to cover it. If donors do not cover the processing fee, it is deducted from the donation amount.

Givebutter Plus pricing

The latest offering of Givebutter Plus charges a monthly fee based on the number of supporters you manage or plan to manage in the future. In addition to the contact-based pricing, nonprofits will be charged the 2.9% + 30¢ processing fee per transaction.

If you pay monthly:

  • $33.80 for 250 or less contacts
  • $92.90 for 1,000 contacts
  • $150.50 for 2,500 contacts
  • Custom pricing for over 5,000 contacts

If you pay annually:

  • $29 for 250 or less contacts
  • $79 for 1,000 contacts
  • $129 for 2,500 contacts
  • Custom pricing for over 5,000 contacts

There is a 30-day free trial period for Givebutter Plus available for those looking to try it out.

Givebutter compared to the best fundraising platforms

How does Givebutter compare to Zeffy’s free fundraising tools?

Givebutter and Zeffy are incredibly similar. Thousands of users trust both platforms with features and tools for all-in-one nonprofit management. 

Responsive Table
Zeffy GiveButter
Features • Fundraising tools
• Online & in-person donations
• Donor management
• Event ticketing
• Raffles & lotteries
• Auctions
• Peer-to-peer campaigns
• Online store
• Memberships management
• 100% free POS - Tap to Pay
• Fundraising tools
• Online & in-person donations
• Donor management
• Event ticketing
• Auctions
• POS - Tap to Pay (not free)
• Marketing tools
• Automated workflows (with Plus)
• Task management (with Plus)
• Advanced email & text (with Plus)
• Raffles & lotteries
• Online store
• Custom reports and data (with Plus)
Fees None Givebutter charges a processing fee of 2.9% + 30¢ and a platform fee of 1–5%, which can be covered by donors, hidden (and paid by you), or made optional. For Givebutter Plus, there’s an additional monthly fee starting at $29+.
G2 rating 4.9/5 4.7/5

How does Givebutter compare to Classy?

Givebutter and Classy are both all-in-one nonprofit platforms that offer donor management, marketing and engagement, and fundraising tools that help organizations connect with the community.

However, Classy’s features come with a hefty price tag compared to Givebutter's.

Responsive Table
Classy Givebutter
Features • Donor management
• Marketing tools
• Fundraising tools
• Events & event management
• Crowfunding
• Auction management
• Recurring donations
• Fundraising tools
• Online & in-person donations
• Donor management
• Event ticketing
• Auction
• Recurring donations
• POS - Tap to Pay (not free)
• Marketing tools
• Automated workflows (with Plus)
• Task management (with Plus)
• Advanced email & text (with Plus)
• Raffles & lotteries
• Online store
• Custom reports and data (with Plus)
Fees Classy donation fees are 4% per transaction.
Platform fees start at $299 per license each month.
Givebutter charges a processing fee of 2.9% + 30¢ and a platform fee of 1–5%, which can be covered by donors, hidden (and paid by you), or made optional. For Givebutter Plus, there’s an additional monthly fee starting at $29+.
G2 rating 4.4/5 4.7/5

How does Givebutter compare to GoFundMe?

GoFundMe is a great place to raise money and is a perfect tool for sharing a campaign far and wide, empowering millions of individual fundraisers. However, when comparing features, Givebutter has much more to offer. Givebutter includes access to donor management tools, customization features, marketing tools, and more.

Responsive Table
GoFundMe GiveButter
Features • Fundraising tools
• Donation management
• Fundraising tools
• Online & in-person donations
• Donor management
• Event ticketing
• Auction
• POS - Tap to Pay (not free)
• Marketing tools
• Automated workflows (with Plus)
• Task management (with Plus)
• Advanced email & text (with Plus)
• Raffles & lotteries
• Online store
• Custom reports and data (with Plus)
Fees 2.9% + $0.30 per transaction.
+ Voluntary “tips” collected from donors to cover platform fees.
Givebutter charges a processing fee of 2.9% + 30¢ and a platform fee of 1–5%, which can be covered by donors, hidden (and paid by you), or made optional. For Givebutter Plus, there’s an additional monthly fee starting at $29+.
G2 rating 3.2/5 4.7/5

The pros and cons of Givebutter

Key benefits of using Givebutter for your nonprofit

Givebutter offers nonprofits a user-friendly interface to customize their fundraising experience and raise more money for various causes. There are many features available to create, share, and manage campaigns to help nonprofits maximize donor engagement and money raised.

The downsides of Givebutter

Donors have the option to cover the processing fees for you on the basic Givebutter plan. But if they don’t, the nonprofit gets charged the 2.9% + 30¢ per transaction. Givebutter claims that 95% of donors cover the processing fee cost.

When optional tips are disabled, nonprofits will additionally be charged a 1-5% platform fee. Givebutter claims that 88% of donors cover those.

Many features that nonprofits use to grow and scale their operations are now only available under Givebutter Plus, which uses contact-based pricing that increases as organizations grow their supporter base.


Givebutter reviews

Responsive Table
Platform Rating
Capterra 4.8
G2 4.7
Truspilot 2.9
Getapp 4.8
Software Advice 4.8

Cost

“I am also appreciative of the small percentage Givebutter takes from our fundraising efforts compared to other platforms.” —Annie B.

“We needed a low-cost, user-friendly fundraising platform to help us reach some financial goals. The structure of Givebutter's processing fee + tips makes it so donors can choose how they want to handle their transactions, and minimizes the overhead we have to pay to raise funds.” —Jillian H.

Customer Service

“But the best part about Givebutter is their team. I've never experienced such top-notch customer service. You can tell they come from nonprofit backgrounds because they all truly care and are so knowledgeable. I can't praise them enough.” —Dana H.

Features 

“Considering the amount of features available, I find myself continuously suprised that this is completely free. CRM capabilities, robust donation widgets, campaign pages, custom fields, import/export options, text-to-donate, and a lot more.” —Drew F.

Ease of use

“Super easy to configure, they have an incredible team who help orient new clients to get fundraisers online fast.” —Laura F.

Negative Givebutter reviews from users

“With it being a new platform it does not have all of the bells and whistles of other platforms. If you are looking for more nuanced needs to be met, you might have a better experience with a paid subscription platform.” —Brandy S.

“Fees of the platform are higher than others we've used in the past and there seems to be another fee for every time anything is done through the platform.”  —Dylan D.

“I would love more instruction on how to use the campaigns, as it doesn't always feel straightforward. More information on the features available would be helpful.” — Kory M. B.

Should you use Givebutter as a nonprofit?

Givebutter is a great option for small nonprofits who want a platform to fundraise, manage donors, and run events all in one place. Its beloved customer service, easy-to-use interface, and minimal costs (which donors can cover) make it a great fit for nonprofits that want to get started quickly without any of the costs.

Givebutter vs. Zeffy: What’s better for me?

Both platforms offer a variety of desirable features, such as customizable donation forms, automated emails, and tax receipts, making it easy to manage your nonprofit's fundraising efforts. However, with Zeffy, you can access all these features without worrying about platform or processing fees, allowing you to focus entirely on your mission.

Compared to other platforms, Zeffy is one of the best fundraising sites available to help your nonprofit feel supported. 


Givebutter reviews FAQ‍

Givebutter is a legitimate nonprofit software with recognition and positive reviews for its user-friendly interface, transparent fee structure, and efficient fundraising capabilities. It has facilitated millions of dollars in donations for various causes and has established partnerships with reputable organizations and institutions.

Givebutter is not free for nonprofits, as a 2.9% + 30¢ transaction fee applies, even if an organization chooses to waive the additional platform fee (between 1-5%) by having donors cover it with optional tips. ‍So, the solution is not 100% free.
If you opt out of the optional tips by donors, the following fees apply:

  • 1% platform fee for donation forms
  • 3% platform fee for a fundraising page
  • 5% platform fee for an event or auction
  • Givebutter has many positive reviews and is used by many organizations that enjoy its features. Before you decide, it’s always a good idea to check in with all reviews and speak to Givebutter’s customer support team to feel comfortable.
    Asking about case studies is a great way to confirm how other organizations experience Givebutter and use cases that may align with your needs.

    Givebutter has a range of freebies and support resources like free webinars, templates, and guides. They also have Givebutter Academy and the free Butter Blog to talk to help nonprofits raise money.

    Givebutter is safe to use. The nonprofit software prioritizes the security and privacy of its users' data. It implements industry-standard security measures.

    Givebutter charges processing fees of up to 2.9% + 30¢, which donors can cover. If optional tips are disabled, Givebutter charges a platform fee of 1–5%, which donors can also cover.

    Save on transaction fees that take away from fundraising dollars with Zeffy.

    Whether donations made through Givebutter are tax deductible depends on the nonprofit status of the organization receiving the funds and the applicable tax laws in the donor's jurisdiction. Many nonprofits registered as 501(c)(3) organizations in the United States are eligible to offer tax deductions for donations. Still, donors should consult with a tax professional for guidance specific to their circumstances.

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