
Verdict: Crowdfunding is one of the most accessible ways for nonprofits to raise money online — but platform fees can silently consume 5 to 8% of every dollar raised before a single program expense is paid. The platform you pick is the single biggest financial lever you control.
What works: Donation-based platforms built for registered 501(c)(3)s, a specific dollar goal tied to a concrete outcome, a soft-launch list primed to hit ~30% of goal in week one, and peer-to-peer structures that multiply reach without multiplying staff workload.
What doesn't: Reward-based platforms (Kickstarter, Indiegogo) for charitable campaigns; vague asks ("help us do more good"); launching without a fundraising team; skipping the 30-day outcomes update.
Best for: Urgent community needs, disaster relief, scholarships, capital projects, and capacity building for small orgs with no margin for waste. Industry benchmarks (M+R Benchmarks, Classy State of Modern Philanthropy) put the average nonprofit crowdfunding raise near $9,237 and the average online gift around $66.
Worth considering if: You are a registered US or Canadian 501(c)(3) running your first or second campaign and want every donor dollar to reach the mission — in which case Zeffy's zero-fee model saves $400 to $600 on a typical $9,000 raise versus any other platform on this list.
At a typical $9,000 grassroots nonprofit crowdfunding raise, the platform you pick decides whether your community's generosity reaches your mission or your payment processor. A 2 to 5% platform fee stacked on 2.9% + $0.30 credit card processing skims $400 to $600 off that campaign before a single program dollar is spent. So this guide leads with the platform comparison, then teaches the 9 steps, and lets the math do the persuading.
Most crowdfunding platforms take a cut of your donations. They call it standard processing fees. For a grassroots organization with no margin for waste, those fees decide what your $9K raise actually delivers. Below, the 8 platforms a registered nonprofit will most often consider, ranked by how much of a $100 gift actually reaches the mission.
| Platform | Platform fee | Transaction fee | True net on $100 | Funding model | Best for |
|---|---|---|---|---|---|
| Zeffy | $0 | $0 (Zeffy covers processing) | $100 | Keep what you raise | US/Canada 501(c)(3)s that want every dollar to reach the mission |
| Fundrazr | $0 (donor-tip funded) | ~2.9% + $0.30 (passed to donor or nonprofit) | ~$97 if nonprofit absorbs | Keep what you raise | Donation + P2P campaigns; broader on personal-cause use |
| GoFundMe Pro (Essentials) | Included | 2.4% + $0.30 card / 2.5% PayPal-Venmo / +1% Amex | ~$97.30 | Keep what you raise | Mid-to-large nonprofits; Custom tier sized for $1M+ orgs |
| GoFundMe (verified 501(c)(3)) | Included | 2.2% + $0.30 per donation | ~$97.50 | Keep what you raise | One-off campaigns; no built-in donor CRM |
| Mightycause (Advanced) | 1.2% + ~$79/mo subscription | ~2.9% + $0.30 | ~$95.60 | Keep what you raise | Nonprofits willing to pay subscription for branded campaigns |
| CauseVox (Starter) | $0 (donor-tip model) | ~2.9% + $0.30 | ~$97 if donor tips | Keep what you raise | Design-forward branded pages (P2P gated to paid tiers) |
| Kickstarter | 5% | ~3 to 5% | ~$90 to $92 (only if goal is hit) | All-or-nothing | Reward-based creative projects, not 501(c)(3) campaigns |
| Indiegogo | 5% | Payment processing on top | ~$92 | Flexible or fixed | Reward-based product launches and creative projects |
Zeffy is the only platform that covers the platform fee and the credit card processing fee. When someone gives $100, your nonprofit gets $100. On a typical $9,000 grassroots raise, that means $400 to $600 more reaching the mission than on any other platform on this list. Zeffy is donor-tip funded: donors are asked at checkout if they want to leave an optional tip for Zeffy, and the nonprofit is never billed if they decline. It is built for registered US and Canadian 501(c)(3)s and includes IRS-compliant tax receipts, recurring giving, peer-to-peer, ticketing, and donor records. It is not a fiscal sponsor (you need your own EIN) and it is not a reward-based or personal-cause platform. Trusted by 100,000+ nonprofits with $2B+ raised. See how Zeffy's peer-to-peer crowdfunding works.
Fundrazr markets a "free" plan, but the processing fees do not disappear, they move: the donor is asked to cover the ~2.9% + $0.30, and if they opt out, your nonprofit absorbs it. Fundrazr is keep-what-you-raise, supports tax receipts and peer-to-peer, and is broader than Zeffy on personal-cause campaigns. It is a reasonable pick for a Canadian or US org that wants a single tool for both nonprofit and individual fundraising. Differentiator: long-running platform with strong social sharing features. Re-verify pricing on fundrazr.com/pricing before launch.
GoFundMe Pro is the rebrand of Classy after GoFundMe acquired it. The Essentials tier charges 2.4% + $0.30 per card donation (2.5% on PayPal/Venmo, +1% on Amex), and a Custom tier is demo-gated for $1M+ orgs with pricing not publicly disclosed. It is nonprofit-native: IRS-compliant receipts, recurring giving, P2P, donor records, and add-ons like Giving Cart, Live Events, and Salesforce integration priced separately. Differentiator: depth of enterprise tooling. Best-for: established mid-to-large nonprofits with a budget and a dedicated fundraising operations lead, not a grassroots first campaign. Source: pro.gofundme.com/c/pricing.
GoFundMe is built for individuals and personal causes first; verified 501(c)(3) charities are a secondary product. Verified nonprofit campaigns pay 2.2% + $0.30 per donation, with receipts handled through the GoFundMe Giving Fund. Even when donors opt to cover fees, nonprofits don't receive the full donation amount — a $100 gift still results in only $97.50 reaching the organization. There is no built-in donor CRM, no retention dashboard, and no segmentation. Differentiator: brand recognition and inbound search traffic. Best-for: one-off urgent campaigns where a nonprofit-native CRM is not needed. Source: gofundme.com/c/pricing.
Mightycause's Basic tier is a listing-only directory; meaningful crowdfunding features (branded campaigns, P2P, advanced reporting) live on the ~$79/month Advanced tier, on top of a 1.2% platform fee and standard processing. True net on $100 lands around $95.60 before the subscription is factored in. Differentiator: nonprofit-focused with strong directory exposure. Best-for: nonprofits willing to pay a monthly subscription for branded campaign pages. Re-verify pricing on mightycause.com/pricing before launch.
CauseVox's Starter tier is free with a donor-tip model and standard processing, but the features that make CauseVox visually distinctive (peer-to-peer, branded campaign pages) are gated to paid tiers. The constraint to watch is feature-gating, not raw fee delta. Differentiator: design-forward branded pages. Best-for: nonprofits where the campaign page aesthetic is part of the pitch. Re-verify pricing on causevox.com/pricing before launch.
Kickstarter is a reward-based, all-or-nothing creative-project platform. It charges 5% platform plus ~3 to 5% processing, and a campaign that hits 90% of its goal disburses $0. More importantly, Kickstarter does not issue tax-deductible donation receipts, does not offer recurring giving, and structures the donor as a backer expecting a reward. For most 501(c)(3) campaigns, this is the wrong category. Best-for: reward-based products, games, and films, not charitable giving. Source: kickstarter.com/help/fees.
Indiegogo charges 5% platform plus payment processing, with both flexible-funding (keep what you raise) and fixed-funding options. Like Kickstarter, it does not issue IRS-compliant donation receipts and is built around backer-and-reward mechanics, not donor stewardship. It is more nonprofit-tolerant than Kickstarter on the funding-model axis, but still the wrong category for tax-deductible giving. Best-for: reward-based product launches and creative projects. Source: entrepreneurs.indiegogo.com/fees-pricing.
Crowdfunding is a category, not a single product. Three models dominate, and only one is built for registered nonprofits.
Donors give without expecting a tangible reward. The "reward" is the impact: a scholarship funded, a shelter restocked, a research grant launched. This is the model nearly every 501(c)(3) campaign should use. It supports IRS-compliant tax receipts, recurring giving, and donor records. Most platforms on the list above (Zeffy, Fundrazr, GoFundMe Pro, GoFundMe, Mightycause, CauseVox) are donation-based.
Backers contribute in exchange for a product, perk, or experience. This is Kickstarter and Indiegogo's home turf. For a nonprofit, the structural mismatches are real: contributions are not tax-deductible donations (they are purchases), receipts are not IRS-compliant, donor history is not retained, and the campaign mechanic rewards novelty over mission. Use only if your campaign is genuinely a product launch (a benefit album, a book, branded merchandise) and even then, run the actual donation portion on a donation-based platform.
Sometimes called peer-to-peer lending. Backers loan money expecting repayment with interest. This is almost never the right tool for a 501(c)(3) and is mainly used by small businesses and individuals. Skip it for a charitable campaign.
Pick a specific dollar figure and a 2 to 4-week window. Specific beats round: "$18,500 to hire one part-time counselor for six months" outperforms "$20,000 for mental health." According to M+R Benchmarks, campaigns that reach roughly 30% of their goal in the first few days are significantly more likely to finish at or above goal, which means your soft-launch list (board, staff, top donors) needs to be primed before the public launch.
Three common structures for nonprofits:
For most first campaigns, donation-only is the right starting point. Add peer-to-peer in year two once you know which supporters will champion you.
This is the single biggest financial lever you control. The comparison table above lays out the true net on a $100 gift for each option. For a registered 501(c)(3) running its first or second campaign with no margin for waste, the math points to Zeffy: zero platform fee, zero processing fee, $100 in equals $100 out. Build a free crowdfunding donation page on Zeffy.
Modern donors give to a face and a number, not a mission statement. Frame your campaign around one person, one project, or one measurable outcome:
Keep the donation form short. Every additional field reduces conversion. Include: the story, the goal, the unit-of-impact ladder, a single clear call to action, and a thermometer. Skip anything else. For tactical setup, see Zeffy's step-by-step P2P campaign setup guide.
The single biggest social-proof lever in small crowdfunding is a live thermometer. Donors give more when they can see other donors giving. Embed a thermometer on your campaign page and, if possible, on your homepage. Embed a live fundraising thermometer on your site. Layer in donor walls, milestone updates, and a public match if you can secure one.
Five to fifteen committed champions will outraise a thousand passive social followers. Recruit board members, staff, and one or two superfans. Give them: a short script, three pre-written social posts, three sample emails, the campaign link, and a weekly leaderboard. Multiply your fundraisers, not your fees.
Plan to post or send something every day for the duration of the campaign. A workable rhythm:
Automatic receipts are table stakes. The retention work is the personal follow-up: a thank-you email within 24 hours, a one-minute video from the founder or a beneficiary within a week, and an outcomes update within 30 days of campaign close. Research on donor retention (Fundraising Effectiveness Project) consistently shows that timely outcomes communication is among the strongest predictors of repeat giving.
GivingTuesday and major awareness days bring traffic but also brutal competition. Major news cycles can lift disaster-relief campaigns but bury everything else. If your cause is not tied to the moment, pick a quiet week and own it instead of fighting for attention.
Please donate" is not shareable. A specific story, a public match, a competition, or a hashtag-driven challenge is. Build at least one sharable hook into the campaign before launch, not after.
Every required field drops conversion. Ask for name, email, amount, payment. Everything else (phone, address, employer, how-did-you-hear-about-us) should be optional or moved to a post-donation survey.
Since 2020, the University of Montreal's Faculty of Medicine has run the annual Grand Portage for MS peer-to-peer crowdfunding campaign on Zeffy to fund Multiple Sclerosis research. Across five editions and 1,174+ donors, the program has raised over $194,000 and saved roughly $5,600 in platform fees that would have gone to a competitor. The 2021 edition alone brought in $71,540 from 453 supporters. Multi-year peer-to-peer is what made the difference: each year's champions came back, and the donor list compounded.

The Parlor Room, a music nonprofit in Northampton, Massachusetts, used Zeffy's peer-to-peer crowdfunding to revive the beloved Iron Horse Music Hall in 2023. The Revive The Iron Horse campaign raised $74,296 from 619 supporters in a few months — grassroots community crowdfunding at its best, with zero platform fees taken out. Average gift: $120. The takeaway: a clear, specific, locally-resonant ask plus a zero-fee platform plus daily promotion is enough.

Crowdfunding does not change your compliance obligations. Three areas every US 501(c)(3) should check before launching.
Most US states require nonprofits to register before soliciting donations from residents of that state. Crowdfunding is online solicitation, which means you are technically asking residents of every state. The National Association of State Charity Officials maintains a state-by-state guide; your state attorney general's office or charities bureau is the canonical source. If you are not already registered in the states where you actively fundraise, get current before launch.
For US donors to claim a deduction, your receipt must include the nonprofit's name and EIN, the donation amount, the date, and a statement that no goods or services were provided in exchange (or, if they were, the fair-market value). Reward-based platforms like Kickstarter and Indiegogo do not issue these. Donation-based platforms built for nonprofits (Zeffy, GoFundMe Pro, Fundrazr, Mightycause, CauseVox) handle this automatically. Verify before launch.
Before you commit, read the platform's terms on: payout schedules (some hold funds 7 to 14 days, some longer), refund policy, data ownership (who owns your donor list?), and what happens to disputed donations. These are the boring sentences that matter most when something goes wrong. If a platform's ToS is unclear on data ownership, assume the worst-case interpretation and ask in writing.
None of this is legal advice. For state-specific questions, consult a nonprofit attorney in your jurisdiction.
Use this on-page checklist as your final pre-flight before going live.
Yes, and emergencies are one of the strongest use cases. Crowdfunding lets a small responsive nonprofit get in front of donors within hours instead of weeks. The keys: launch fast, tie the ask to a specific concrete outcome (meals, shelter nights, medical supplies), and post outcomes updates publicly within 48 hours.
Total raised is one metric, not the only one. Other wins worth tracking: number of new (first-time) donors, percentage of donors who opt into recurring giving, social shares, email signups, and donors who give again within 90 days. For small nonprofits, the new-donor count often matters more long-term than the headline total.
Crowdfunding is one campaign page run by the nonprofit. Peer-to-peer turns each supporter into their own mini-fundraiser under the same campaign umbrella, with their own sub-page and donor list. Peer-to-peer typically outraises pure crowdfunding by 2 to 4x because it taps each champion's personal network. Start with crowdfunding for your first campaign; layer in peer-to-peer once you know your champions. Learn more about peer-to-peer fundraising.
Industry benchmarks (M+R Benchmarks, Classy State of Modern Philanthropy) put the average nonprofit crowdfunding campaign near $9,237, with the average online gift around $66. Wide variance: a clear story, a public match, and a thermometer can push a first campaign well past $20,000; a vague ask with no champions often stalls under $2,000.
Yes. No subscription, no platform fee, no credit card processing fee. Zeffy is donor-tip funded: donors are asked at checkout if they want to leave an optional tip for Zeffy, and the nonprofit is never charged if they decline. Trusted by 100,000+ nonprofits with $2B+ raised.

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