Donorbox is an all-in-one online fundraising platform tailored to meet the unique needs of nonprofits, charities, churches, and other organizations seeking to raise funds effectively and efficiently. Since its launch, Donorbox has grown rapidly, becoming a widely used solution for organizations of all sizes, from grassroots initiatives to large-scale nonprofits.
The Donorbox Review
Price
Donorbox is free to start and charges a small platform fee of 1.75% for the Standard plan. For the Pro plan, which is $139/month, the fee is further reduced to 1.5%.
Donorbox features
- Donation forms: Nonprofits can create customizable donation forms that can be embedded on their websites or shared via links. These forms are user-friendly and optimized for both desktop and mobile devices.
- Recurring donations: Donorbox supports recurring donations, allowing supporters to set up regular contributions on a weekly, monthly, or annual basis. This feature helps nonprofits maintain a steady income stream.
- Donor management: Organizations can manage donor information securely, track donation history, send customized receipts, and export data for further analysis or reporting purposes.
- Security and compliance: Donorbox prioritizes security with SSL encryption for all transactions and ensures compliance with PCI-DSS standards to safeguard donor information.
- Analytics and reporting: Nonprofits can access analytics dashboards to monitor donation trends, campaign performance, and donor behavior. This data helps in making informed decisions for fundraising strategies.
Donorbox pros
Donation management:
“I was struggling trying to find a way to encourage monthly donations, and i'd looked at all sorts of alternatives. But with Donorbox, I built the levels, including a blank level where donors can input their own amount (something most other solutions didn't offer), and then adding the code to my site was super easy.” — Lisa B.
Customer support:
“The customer support regarding technical issues is really helpful, one of the best experiences with support.” — User
Feature range:
“Multiple campaigns, single and recurring payments, ticket sales, memberships, customizable templates... Donborbox has got it, with an easy-to-understand interface and easy-to-integrate forms. Multiple campaigns, single and recurring payments, ticket sales, memberships, customizable templates... Donborbox has got it, with an easy-to-understand interface and easy-to-integrate forms.” — Brad S.
Customization:
“What truly sets it apart is its ability to customize campaigns, empowering us to showcase our school's unique identity and mission, while effortlessly connecting with donors near and far.” — Modesto
Donorbox cons
Price:
“The fees, of course, are challenging. Donorbox charges a fee and then Stripe, their merchant processer, charges a fee on top of that. This can make the product rather expensive.” -— Lauren
Lack of features:
“One downside is that it does not make it easy to interact with donors on the backend, I would like the ability to send a donor a thank you note with ease for their contribution and support. Presently there is not a 'thank the donor' feature.” — Tabia
Limited functionality:
“The reports are fairly limited in the ability to customize outputs, but there's enough data collected that you can filter things very easily in Excel.” — Andrew
User-friendliness:
“I would love to see Donorbox create a more robust CRM without losing their user-friendliness. Adding donor interactions is tedious so they need a BCC feature that allows you to copy email interactions directly to a donor's profile without opening the software.” — Cherri
Best Donorbox alternatives
1. Zeffy
Zeffy is a 100% free online fundraising platform—built by changemakers, for changemakers. Unlike other fundraising software, Zeffy is a true all-in-one solution that offers a full suite of tools. From event ticketing to membership management, Zeffy is the only platform that helps you raise money and reach your fundraising goals—without taking a cent of your donations.
Pros:
- Completely free platform (plus no payment processing fee)
- Customizable donation pages
- Peer-to-peer campaign management
- Donor data and management
- Tap to pay
- E-commerce tools/online store for nonprofits
- Membership management
- 100% free
- Unlimited customer service
- Top-rated security
- Accept multiple payment methods (Apple Pay, Google Pay, etc.)
- Accept various donation amounts in just a few clicks
- Event registration features
2. Givebutter
Givebutter is a social and comprehensive fundraising platform that caters to the next generation of donors with tons of online giving tools. It offers a range of fundraising tools to accept donations, including customizable donation forms, event ticketing, and peer-to-peer fundraising. With a sleek design and emphasis on user experience, Givebutter injects a sense of fun and community into the fundraising process.
3. Classy
Classy offers a range of features, including customizable donation forms, peer-to-peer virtual fundraising capabilities, and event management tools. Additionally, Classy's robust analytics and reporting tools provide valuable insights, allowing organizations to track their success and refine their strategies for maximum impact.
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