The Ultimate Guide to Nonprofit Web Design in 2024

A well-designed nonprofit website is essential for amplifying your mission, engaging supporters, and driving meaningful action. It serves as a digital hub for storytelling, fundraising, and volunteer recruitment and is at the center of your digital marketing efforts for your nonprofit. 

We’ll take you through a comprehensive roadmap for creating an effective nonprofit website, covering everything from goal-setting and team assembly to content creation and performance analysis. 

We'll explore key design elements, best practices, and top web design firms specializing in the nonprofit sector. Whether you're building your first site or revamping an existing one, this resource will help you create a powerful online presence that resonates with your audience.

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Table of contents

Importance of a good website design for nonprofits

How to design the perfect website for your nonprofit

5 essential elements to add to your nonprofit websites

Nonprofit web design best practices

Top 5 website design firms for nonprofit websites

Final thoughts on nonprofit web design

Nonprofit web design FAQs

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Importance of a good website design for nonprofits

Showcases your impact through storytelling

Nonprofits can bring their organization’s impact to life through storytelling. A narrative that touches the hearts of visitors, combined with visual content, is more impactful than mere data or numbers. 

Stories stay in people’s minds more, helping nonprofits to showcase the transformational difference they make in communities. 

Genuine stories on your nonprofit website can positively evoke emotions and inspire action. This creates a connection between the cause and potential donors, inspiring them to act and contribute to your mission. 

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Builds credibility and trust

Professionally designed nonprofit websites improve your credibility and build trust with donors, volunteers, and beneficiaries. Studies reveal that 75% of people judge an organization’s credibility based on its website design.

Consistent branding on an appealing website can make visitors believe that your nonprofit organization is reliable and credible. 

Using testimonials, impact and beneficiary stories, social proof, and annual/impact reports shows the positive impact you bring to communities. These elements build trust and encourage supporters to collaborate with your nonprofit for the greater good.

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Creates fundraising opportunities

A well-designed nonprofit website simplifies the donation process and enhances the donation experience.

It offers simple, accessible, and secure payment options, allowing donors to choose their preferred option and contribute. Consider reducing the steps and clicks for giving, turning website visitors into donors. 

For example, the "Good" design features a clear mission statement and prominent "Donate" button, while the "Bad" example has cluttered text and a poorly placed, hard-to-find donation button, hindering user engagement and potential contributions.

With fewer steps and clicks to donate, you can improve their donation experience and raise more funds.  

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Improves online visibility and awareness

A UX-optimized website not only creates a lasting first impression on potential donors but also sends positive signals to search engines like Google. This improved user experience can boost your website's ranking, increasing visibility and awareness for your nonprofit organization.

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Donor outreach and engagement

A well-designed nonprofit website creates a communication line with potential supporters, effectively conveying your message and connecting over your mission.

Updating content on the website—blog posts, news articles, and event announcements—keeps visitors informed about recent developments. With engagement elements like email sign-ups, contact forms, and volunteer registration, you can communicate and establish deeper connections. 

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How to design the perfect website for your nonprofit

Step 1: Set your goals

Step 2: Assemble expertise/resources

Step 3: Choose your host and domain name

Step 4: Create a website architecture

Step 5: Choose a website platform

Step 6: Generate and post content

Step 7: Analyze the website traffic

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Step 1: Set your goals

Before designing your website, establish clear objectives that align with your nonprofit's mission. Consider:

• Primary conversion goals (e.g., increasing donations, volunteer sign-ups)
• Secondary goals (e.g., growing email list, increasing website traffic)
• Target audience demographics and preferences
• Key messages and content types needed
• Desired user journey and actions

Well-defined goals will guide your design choices and functionality decisions, ensuring your website effectively supports your nonprofit's mission.

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Step 2: Assemble expertise/resources

Depending on your budget and resources, consider the following options for website design expertise:

• Seek a volunteer web designer from your network or local community
• Hire a freelance web designer through platforms like Upwork or Fiverr
• Partner with a local marketing agency that may offer discounted nonprofit rates
• Consult with a nonprofit-specific web design firm for specialized expertise

Remember, one experienced designer can often handle the entire project for smaller nonprofits.

People with UI/UX experience can help create visually appealing graphics for your website. They can choose different design elements and content types to show on the website. 

If you do not have people with expertise on the team, consider seeking outside help. Hire a web design company if you have the budget. Nonprofits with smaller budgets can search for freelance web designers. 

Before assembling your team, ensure you have a clear brand identity and visual guidelines for your organization. This foundational step will inform all design decisions and create a cohesive online presence.

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Step 3: Choose your host and domain name

Websites run on web hosting services. Choosing a hosting service is a crucial step, as it affects how your website will perform.

Check reviews on third-party websites from existing users, especially about technical support. Consider the uptime, hosting plan, and security features of these web hosting services. 

Choose a domain name that closely matches your nonprofit's name for brand consistency and easy recall. This virtual address is crucial for your online identity, so select wisely and budget for annual renewals.

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Step 4: Create a website architecture

Creating a well-organized website structure makes it easy for users to navigate and find information. You can create an outline of the important pages, what elements you would create, and the site menu. 

All these bits ensure visitors can find the desired details about your nonprofit, mission, impact, and donation-related information without any trouble. 

Here is how you can create the structure of your website: 

• Include the most crucial information visitors would want to learn on the "home page" 
• In the menu, list pages in a way that is easily understandable for visitors. For example, under the "About Us" section, include pages like "Our Mission," "Our Team," and "Our Work"
• Add a "Donate" or "Support Us" button in your main navigation and strategically place it throughout your website, especially on high-traffic pages.
• Avoid hiding crucial pages or CTA buttons in a menu or making visitors click multiple times to access the donation link.

Add a header and a footer, making it visible regardless of the page. These two sections serve as website maps to help locate specific pages quickly.

Remember that the outline of your website should form a logical and effortless flow. Create the right balance between graphics and text, and use ample white space for a clean look and feel. 

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Step 5: Choose a website builder

Select a user-friendly website platform that balances ease of use with the features your nonprofit needs. Popular options include:

• WordPress: Offers both a content management system and customizable templates
• Wix or Squarespace: Provide drag-and-drop builders with nonprofit-specific templates
• Specialized nonprofit platforms: Like Morweb or Firespring, tailored for charitable organizations
• Create your online store using Zeffy’s 100% free online store builder for nonprofits

Consider factors like ease of updates, integration capabilities, and long-term scalability when making your choice.

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Step 6: Generate and post content

Before creating content, have a strategy to ensure your nonprofit’s success. Define your goals and the types of content you will need to drive organic traffic to your website.

Content like blogs, news, and tutorials help inform and educate your supporter base about relevant topics and events. 

Use search engine optimization (SEO) practices to include relevant keywords in your content.  This will help rank your website higher in Google and other search engines. Consider using tools like Ahrefs, Google Trends, and Yoast SEO to create SEO-friendly content.

If you need an eCommerce website for fundraising, pay attention to product listings. Ensure that the listings include up-to-date information and are accurate.

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Step 7: Analyze your website traffic

After launching your website, track metrics and make changes to meet your visitors’ needs and preferences. CMS such as WordPress and Wix allow you to make changes without any coding knowledge. 

Use analytical tools to gather data and learn the following details:

• The most popular pages on your website
• How people access your website, from mobile, desktop, etc.
• Supporter demographics, location, etc. 
• Click-through rate (CTR)
• Engagement rate

Nonprofits can consider using Google Analytics to find which keywords and phrases people search for before visiting your website. Use all these details to improve your website’s performance. 

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5 essential elements to add to your nonprofit website

1. Homepage

A homepage is the front door to your website. It should communicate who you are and what you do. You do not want it to overburden the visitor with loads of information from the get-go. 

This means you should avoid large chunks of text on the homepage. Instead, provide an overview of your organization’s mission and causes. 

Add CTA buttons like “Donate” or “Learn more about your mission.” Make the page visually appealing with different images, videos, icons, and to-the-point messages.

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2. About us page

The ‘About Us’ page delves a bit deeper into your mission, history, vision, values, and key people involved. Engaging visuals and storytelling elevate the journey and help visitors connect with your organization.

Your ‘About Us’ page should convey the impact your efforts are bringing to the community. Make the message personable yet professional, representing your organization. 

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3. Program and services page

If your organization has notable programs and services, inform visitors about them. Create a simple but informative page to provide the necessary details to supporters. 

Avoid relying too much on text; instead, convey the activities using high-quality images, short program descriptions, and videos. 

Include impact stories, inspiring donor stories, and case studies to show the real difference made to the community. Make sure the contact and enrollment information is easy to find. 

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4. Contact us page

As the name suggests, the Contact Us page lists the details for reaching out to you. It lists crucial information like email, phone number, and the organization's postal address. 

Include a contact form to make it easy for people to send a message and reach you directly. Mention social media profile links to help them engage further and learn more about your organization. 

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5. Donation page

Your donation page is the heart of your fundraising efforts. Keep it simple and focused and clearly show how donations make an impact. You can also offer suggested amounts to guide donors. 

Make sure it works well on mobile devices and include security badges to build trust. Partner with platforms like Zeffy’s 100% free donate button to offer flexible donation options without fees. 

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Nonprofit web design best practices

1. Use storytelling

Stories add a personal touch to a nonprofit website and make it stand out in the crowd. While many organizations work on similar causes and missions, an impact story can be unique to your organization.

Storytelling appeals to the human side more than the straightforward message of your mission. Promote your story on different platforms to attract supporters to your website. 

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2. Minimize page loading time

Your organization can increase engagement and retention if you minimize the page loading time on your website. 

Slow loading times can frustrate visitors, leading them to abandon your site and potentially seek information or donation opportunities elsewhere.

Choose website elements wisely to ensure they don’t slow your website down. Work with web designers to select the best hosting services to reduce the load time. 

Here are a few strategies to ensure quick loading times:

• Resize and compress images to reduce the load on the website
• Use scripts, plugins, and custom fonts wisely and remove unnecessary elements
• Choose HTML and CSS over Flash Player, as they take less processing power
• Consult web design companies to improve the website load time and seek their expertise

Pro tip: Check your website speed on Google PageSpeed Insights

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3. Ensure consistent branding

Use consistent branding elements to make people familiar with your nonprofit organization. If a visitor lands on a page that looks completely different from the rest of the site, they may mistake it for someone else’s page. 

Consistent branding across your website builds trust and recognition. Develop a cohesive visual identity by:

• Using a consistent color palette that aligns with your mission
• Selecting one or two legible fonts for all text
• Maintaining uniform button styles and calls-to-action
• Creating a style guide for images, formatting, and logos
• Ensuring your brand voice remains consistent in all written content

This uniformity helps visitors feel secure and familiar with your organization, increasing their likelihood of engaging and donating.

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4. Use impactful photos

Pictures convey messages and emotions better than mere words. They draw people in, making them view and click through the website. Compelling and relevant images enhance the user experience, increasing retention and decreasing bounce rates. 

Visual elements can trigger emotions and show how your organization creates an impact, providing a more powerful message than words alone.

Here are a few ideas for using images in website design:

• Include emotionally charged images of your impact, including people you serve
• Use real photos of staff, volunteers, and attendees of your fundraising event
• Create and add infographics to break down a complicated but essential concept
• Show real people on your website (avoid overusing stock images)

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5. Improve accessibility

Make your website more accessible to different people and supporter groups. One good practice is to use text/backgrounds that cater to people with visual difficulties, such as color blindness. 

Include alt texts on images and graphics to describe them verbally. It helps people who use screen readers to navigate a website. 

Using headings and subheadings helps the structure of your page. A proper heading outline helps non-visual users (including search engines) understand the page’s layout.

Avoid any technical jargon or phrases that make your content difficult to read and understand. Your supporter base can include people from all walks of life who may lack the technical knowledge to understand difficult words or language. 

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6. Enhance usability with mobile optimization

Nonprofit websites should work on different devices, especially smartphones. Many supporters will drop off without engagement if they need to zoom in to read the content on their phones. 

When choosing a design for your website, look for one with mobile-friendly features:

• Mobile responsiveness: Your website pages should fit and adjust to different devices and screen sizes
• Mobile forms: Donation forms, volunteer sign-ups, and event registrations should match and work well on mobile, tablet, and computer screens alike
• Mobile-friendly navigation: Header navigation helps expand on a simple button click and keeps your page neat and compact. 

Work with a nonprofit-focused CMS with automatic mobile optimization. Check the features before narrowing down your options to increase the usability of your website design. 

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7. CTA or donate button

Strong CTAs guide supporters to take action and support your cause. Make sure you use clear, action-oriented language like "Donate Now" or "Join Us” and make buttons stand out with bold colors. Keep testing different CTAs to see what works best for your audience.

Here are a few other ways you use CTAs to drive action and engagement: 

• Learn more: Use CTAs effectively to encourage new donors or potential ones to learn more
• Sign up/stay in touch: Create a CTA to ask for sign-ups for email newsletters or maybe an “About Us” page
• Follow us on social media: Ask them to stay connected over social media with a “Follow Us” CTA
• Download: “Download our latest impact report” is another way to engage supporters

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8. Keep it minimal

Complex websites can put your donors off and compel them to leave without engaging with your content. A cluttered and complex site will dampen their desire to donate or spread your mission’s message. Keep your web design minimal to ensure a great donation experience. 

Here are a few things you can do or ask web designers to implement for minimalistic design: 

• Ensure there is ample white space on the nonprofit websites for a clean look
• Avoid distractions by including only essential information on each page
• Use images and fancy design elements, but avoid their overuse
• Use short sentences and text blocks

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Top 5 website design firms for nonprofit websites

1. Loop: Design for Social Good
2. Wired Impact
3. Fat Beehive
4. Cornershop Creative
5. Ironpaper

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1. Loop: Design for Social Good

Loop is one of the top web design agencies for nonprofits, helping with discovery, content, page building, development, and more. It is a full-service creative agency offering strategic branding and web design services.

They implement their technical expertise with a deep understanding of nonprofit goals to create impactful digital solutions. 

Some of their services include:

• Custom web designs
• Improving responsiveness
• Donation and fundraising integrations
• SEO-optimized websites

Pricing:

Available on demand

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2. Wired Impact

Wired Impact is another popular and specialized nonprofit web design company. Their web design process involves:

• Dedicated project managers
• Structure development
• Web design tools

Wired Impact offers a free website trial to test their services and see if they are the right fit for your organization. You can check their services with a 60-day trial period - 30 Days to create the website and 30 days to show it to your team and the board members.

Pricing:

• Core Plan: $99/ month, One-time fee: $400
• Grow Plan: $219, One-time fee: $1,200
• Amplify Plan: $329, One-time fee: $2,700

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3. Fat Beehive

Fat Beehive creates bespoke web designs for nonprofits. Beyond website designs, they help build websites, brands, and delightful digital products.

With 20 years of experience, Fat Beehive specializes in design and branding for organizations focusing on distinctive presence.

Their services range include:

• Branding and visual identity
• User experience (UX) and audience research
• Digital strategy
• Members’ areas and CRM integrations
• Hosting and support

Pricing:

Available on demand

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4. Cornershop Creative

Cornershop Creative is another popular and reliable nonprofit website design company. They work for nonprofits in diverse niches and sizes to deliver full-service web design support. Their services include:

• Improved visual design
• Enhanced user experience design
• Custom web development
• CRM integration

Organizations focused on better user engagement can use these services to increase their digital presence and mission impact.

Pricing: 

Available on demand

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5. Ironpaper

Ironpaper is a web design firm and digital marketing agency that caters to nonprofit organizations. 

Their team builds beautiful websites to engage donors in line with the marketing strategy. The multichannel marketing effort goes beyond design, covering content, social media, SEO), and more for better impact and outcomes.

Their services help nonprofits extend their reach and attract more donations by creating visually appealing, user-friendly, and engagement-optimized sites. 

Pricing: 

Available on demand

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Final thoughts on nonprofit web design

A well-designed nonprofit website is a powerful tool for advancing your mission and engaging supporters. By implementing the strategies outlined in this guide, you can create an online presence that effectively communicates your impact, attracts donors, and nurtures connections with your community.

Remember that your website is just the beginning. To maximize its potential, consider integrating it with powerful fundraising tools. Zeffy's 100% free website builder offers customizable donation forms and a user-friendly online store that seamlessly aligns with your website's design. 

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Nonprofit web design FAQs