When Givebutter’s “optional tips” feature is disabled, they apply platform fees of 1% to 5%.
When “optional tips” are enabled, there are no platform fees. You can choose to require donors to cover this fee or give them the option to cover it. If a donor chooses not to cover the platform fee, then this is deducted from the total amount they donated.
In all cases, Givebutter’s secure payment processor does apply an additional transaction fee (also known as a processing fee) of 2.9% + $0.30, which can also be covered by your donors. On the other hand, Zeffy covers all of the fees - transaction fees included.
When Givebutter talks about their “free” option, they’re referring to their “optional tips” feature nonprofits can enable to help cover the cost of Givebutter’s platform fees and the . However, in all cases they still always charge transaction fees - (unless the donors also choose to cover these too).
Yes, Givebutter is a well-known and secure online donation platform. Givebutter prioritizes the security and privacy of user information with industry-standard encryption and security measures.
But, shameless plug time, Zeffy also offers a comparable level of security with features designed specifically for nonprofits.
Yes, Givebutter is a legitimate online donation platform trusted by many nonprofits.